Cyera
CSE Manager - NY Metro
NY Metro (US) · Hybrid · Manager · Full-time · Posted Oct 30, 2026
- Experience
- 3+ years of hands-on experience with data and cloud technologies; no years specified for other experience.
- Education
- Associate degree or equivalent experience required; Bachelor’s degree in Computer Science or similar experience is a plus.
About the job
Manages a small customer success engineering team while serving as a technical lead who helps customers adopt Cyera’s platform, resolve issues, and achieve business outcomes.
What you'll do
- Lead and mentor a small team in a player-coach role, including customer support, escalations, and hiring.
- Guide customer onboarding, training, adoption, success planning, and quarterly business reviews; build trusted customer relationships.
- Troubleshoot technical issues, monitor customer health and usage, and share customer feedback to influence product development.
What they ask for
- Associate degree or equivalent experience.
- 3+ years of hands-on experience with data and cloud technologies, including databases, cloud infrastructure, and basic administration.
- Proficiency in SQL and scripting languages, hands-on cloud environment experience, and familiarity with APIs and web services.
- Experience in a technical customer-facing role at a software company; experience owning customer relationships through onboarding, renewal, and expansion.
Nice to have
- Bachelor’s degree in Computer Science or similar experience.
- Hands-on expertise in DLP, Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management.
Tools
SQL, Python, APIs, web services, cloud environments, databases, cloud infrastructure, IAM
AI focus
Supports customers in securely adopting AI through Cyera’s data security platform; no specific AI development work is stated.
Model-written summary · the original posting is authoritative