Cyera
Customer Success Engineer - Commercial
$140K–$160K
US Remote · Remote · Full-time · Posted Oct 30, 2026
- Experience
- 5+ years in a customer-facing technical role; 3+ years of hands-on experience with data and cloud technologies.
- Education
- Associate's degree or equivalent experience required; Bachelor's degree in Computer Science or similar experience is a plus.
About the job
Own and grow a portfolio of Commercial customers by providing technical guidance, driving adoption and measurable customer outcomes, and supporting renewals and expansion.
What you'll do
- Manage customer relationships from onboarding through renewal, including engagement strategy and joint success plans.
- Serve as the Cyera Platform technical advisor; deliver training, customized use cases, troubleshooting, and Quarterly Business Reviews.
- Partner with Sales and Renewals to identify risks and expansion opportunities, monitor customer health, and share customer feedback with product teams.
What they ask for
- 5+ years in a customer-facing technical role at a software company, in one of the listed disciplines.
- Track record owning a portfolio of customer accounts across onboarding, adoption, renewal, and expansion.
- Proficiency in SQL and scripting languages, plus hands-on cloud experience; 3+ years of hands-on data and cloud technology experience.
- Associate's degree or equivalent experience required.
Nice to have
- Bachelor's degree in Computer Science or similar experience.
- Expertise in DLP, Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management; hands-on experience preferred.
Pay
$140,000-$160,000 USD total compensation
Tools
SQL, Python, APIs, web services, cloud environments, databases, cloud infrastructure, IAM
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