Cyera
Customer Success Engineer - North Central
$140K–$160K
North Central (US) · Remote · Full-time · Posted Oct 30, 2026
- Experience
- 12 years of experience; 3+ years of hands-on experience with data and cloud technologies.
- Education
- Associate degree or equivalent experience required; Bachelor’s degree in Computer Science or similar experience is a plus.
About the job
A customer-facing technical expert who helps Cyera customers adopt and get value from its data security platform through onboarding, troubleshooting, success planning, and ongoing engagement.
What you'll do
- Lead customer onboarding, training, adoption, and customized use-case delivery; serve as a trusted technical advisor.
- Troubleshoot customer issues, monitor customer health and usage, and conduct Quarterly Business Reviews and joint success planning.
- Share customer feedback with product teams and collaborate internally to remove blockers and improve customer outcomes.
What they ask for
- Associate degree or equivalent experience.
- 12 years of experience with strong project management skills.
- Prior experience in a technical customer-facing role at a software company, collaborating with Development teams, and owning customer relationships across onboarding, renewal, and expansion.
- Proficiency in SQL and scripting languages, hands-on cloud experience, and 3+ years of hands-on experience with data and cloud technologies.
Nice to have
- Bachelor’s degree in Computer Science or similar experience.
- Expertise in DLP, Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management.
Pay
$140,000-$160,000 USD total compensation
Tools
SQL, Python, cloud environments, databases, cloud infrastructure, cloud networking, IAM, APIs
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