Cyera
Senior Customer Success Engineer - Northeast
$220K–$240K
Northeast (US) · Remote · Senior · Full-time · Posted Oct 30, 2026
- Experience
- 12 years’ experience in project management skills (as written); 3+ years of hands-on experience with data and cloud technologies.
- Education
- Associate degree or equivalent experience required; Bachelor’s degree in Computer Science or similar experience is a plus.
About the job
Optimizes customer adoption, success, and return on investment for Cyera’s data security platform through technical guidance and ongoing customer engagement.
What you'll do
- Lead customer onboarding, training, adoption, success planning, and Quarterly Business Reviews.
- Troubleshoot customer issues, monitor customer health and usage, and collaborate internally to remove blockers and share customer feedback.
- Serve as a technical advisor to customer stakeholders and mentor team members.
What they ask for
- Associate degree or equivalent experience.
- Proficiency in SQL and scripting languages, hands-on cloud experience, and familiarity with APIs and web services.
- At least 3 years of hands-on experience with data and cloud technologies, including databases, cloud infrastructure, and basic administration.
- Experience in a technical customer-facing role at a software company, collaborating with Development teams and owning customer relationships across onboarding, renewal, and expansion.
Nice to have
- Bachelor’s degree in Computer Science or similar experience.
- Expertise in DLP, Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management.
Pay
$220,000-$240,000 USD total compensation
Tools
SQL, Python, cloud environments, databases, cloud infrastructure, IAM, APIs, web services
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