Cyera
Senior Customer Success Engineer - Southeast
$220K–$240K
Southeast (US) · Remote · Senior · Full-time · Posted Oct 30, 2026
- Experience
- 12 years of experience in project management; 3+ years of hands-on experience with data technologies and cloud technologies.
- Education
- Associate degree or equivalent experience required; Bachelor’s degree in Computer Science or similar experience a plus.
About the job
Serve as the technical customer success lead for Cyera’s platform, driving customer onboarding, adoption, retention, and value realization.
What you'll do
- Advise customers, deliver onboarding and training, and design use cases and joint success plans aligned with their goals.
- Troubleshoot customer issues, monitor customer health and usage, and lead ongoing engagement, expansion, and Quarterly Business Reviews.
- Share customer feedback with product teams and mentor colleagues.
What they ask for
- Associate degree or equivalent experience.
- 12 years of experience in project management.
- Prior experience in a technical customer-facing role at a software company and collaborating with Development teams.
- Proficiency in SQL and scripting languages; hands-on cloud experience, including 3+ years with data and cloud technologies.
Nice to have
- Bachelor’s degree in Computer Science or similar experience.
- Expertise in DLP, Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management.
Pay
$220,000-$240,000 USD total compensation
Tools
SQL, Python, APIs, web services, cloud infrastructure, IAM
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