Dandy
Senior Manager, Customer Expansion
$155K–$192K
USA - Remote · Remote · Manager · Full-time · Posted Sep 23, 2026
- Experience
- 5+ years of B2B sales, customer growth, or related commercial experience, including 3+ years managing and developing sales teams and frontline leaders.
About the job
Build and lead Dandy’s customer expansion organization, creating scalable sales and customer-growth motions across its existing customer base.
What you'll do
- Build and manage the Expansion organization through frontline BDR and STS leaders, including its operating cadence, metrics, and accountability systems.
- Develop repeatable expansion playbooks covering customer identification, outbound, product education, activation, events, and training.
- Partner cross-functionally to identify expansion opportunities, improve the customer journey, and test and scale new motions.
What they ask for
- 5+ years of B2B sales, customer growth, or related commercial experience.
- 3+ years managing and developing sales teams and frontline leaders.
- Track record of building and scaling teams.
- Strong operational discipline, commercial instincts, process-building ability, and cross-functional communication.
Nice to have
- Experience building expansion, cross-sell, account growth, or customer revenue motions; or managing BDR and/or STS teams through frontline leaders.
- Experience with events, field sales, customer training, SMB and Enterprise, or dental, healthcare, SaaS, or recurring-revenue businesses.
Pay
$155K – $192K (base salary); Offers Equity; Offers Commission
Model-written summary · the original posting is authoritative