Databricks
Customer Marketing Manager, Americas
$137K–$188K
San Francisco, California · Manager · Full-time · Posted Oct 7, 2026
- Experience
- 4–7 years in customer marketing, customer advocacy, content marketing, or a closely related function supporting enterprise customers.
About the job
Owns customer marketing programs that turn strategic customer experiences into stories, advocacy, and event activations supporting Databricks’ business priorities.
What you'll do
- Develop customer stories and advocacy assets, coordinating with customers and account teams from opportunity through approval and launch.
- Manage end-to-end customer marketing programs and event activations, improving customer participation and creating repeatable processes.
- Use program metrics and AI-enabled tools and workflows to improve storytelling speed, quality, scale, and impact.
What they ask for
- Demonstrated success independently managing customer marketing or advocacy programs from strategy through execution and delivering measurable results.
- Excellent writing, editing, and interviewing skills, including translating technical use cases into business-value narratives.
- Experience building trusted relationships with large enterprise customers and navigating multiple accounts and stakeholders.
- Practical experience building or automating AI-enabled tools and workflows that improve efficiency, quality, or insight generation.
Pay
$136,600 — $187,750 USD (expected salary range)
AI focus
Deploy AI-powered tools and workflows to improve the speed, quality, and scale of customer story development, reduce manual effort, and surface actionable customer insights.
Model-written summary · the original posting is authoritative