Databricks
Incident Manager
$116K–$199K
United States +1 · Remote · Manager · Full-time · Posted Jun 30, 2026
- Location
- United States
Remote - Texas - Experience
- 5+ years in incident management, site reliability engineering, or production operations supporting large-scale, cloud-native systems.
- Education
- BS, Master's or other advanced degree in Computer Science or Computer Engineering, or related Engineering field.
About the job
Leads high-impact production incidents, coordinates response and communications, and works with engineering teams to identify root causes and improve reliability.
What you'll do
- Command critical incidents across cloud services to mitigate impact and restore operations.
- Lead root-cause analysis and follow through on technical and procedural reliability improvements.
- Communicate incident updates to customers and internal stakeholders; mentor peers in incident response.
What they ask for
- 5+ years in incident management, site reliability engineering, or production operations supporting large-scale cloud-native systems.
- Demonstrated ability to lead high-severity incidents and coordinate multi-team responses.
- Strong cloud infrastructure knowledge; log analysis and observability experience; proficiency in Python, Go, or Bash.
- Experience maintaining incident playbooks and communication templates; excellent written communication and summarization skills.
Pay
$144,600 — $198,900 USD (base salary); $130,200 — $178,950 USD (base salary); $123,000 — $169,050 USD (base salary); $115,700 — $159,050 USD (base salary)
Tools
AWS, Azure, GCP, Datadog, Elasticsearch, Splunk, Cloud Logging, OpenTelemetry
Model-written summary · the original posting is authoritative