Databricks
Sr Staff Strategic Product Operations Manager
$200K–$275K
Mountain View, California +2 · Senior Staff · Full-time · Posted Apr 27, 2026
- Location
- Mountain View, California
San Francisco, California
San Francisco, California - Experience
- Minimum of 9 years; in Management Consulting, Product Strategy, Technical Program Management, or Operations within the technology sector.
- Education
- Bachelor’s degree in a technical, mathematical, or analytical field; MBA highly preferred.
About the job
Leads strategic product and support operations, aligning Engineering, Product, GTM, and Support while improving operational frameworks, planning, analytics, and automation.
What you'll do
- Align Support, Product, Engineering, and Analytics on product readiness and support workflows; scale global Support operations and improve processes.
- Translate operational needs into product and tooling requirements, including automation, triage efficiency, and AI assistant improvements.
- Build dashboards and use operational insights to inform planning, resource allocation, and senior-level business decisions.
What they ask for
- At least 9 years of experience in Management Consulting, Product Strategy, Technical Program Management, or technology-sector Operations.
- Bachelor’s degree in a technical, mathematical, or analytical field.
- Experience designing and scaling operational frameworks or internal software systems in a high-growth SaaS or enterprise technology environment.
- Expert ability to work with large datasets using SQL-based tools and BI platforms.
Nice to have
- MBA.
- Databricks tool familiarity, SaaS Support Operations experience, or familiarity with Salesforce, Zendesk, Jira, Looker/Tableau, and operational workflows.
Pay
$199,700 — $274,550 USD (salary range)
Tools
SQL, Databricks, Salesforce, Zendesk, Jira, Looker, Tableau
AI focus
Partner with internal tools, engineering, and analytics teams to improve AI assistants.
Model-written summary · the original posting is authoritative