Databricks
Staff Software Engineer – Customer Experience Intelligence (CXI)
$190K–$261K
Mountain View, California +2 · Staff · Full-time · Posted Feb 24, 2026
- Location
- Mountain View, California
San Francisco, California
Mountain View, California - Education
- BS or higher degree in Computer Science or a related field.
About the job
Architect and deliver Databricks’ AI-native workflow platform, coordinating AI agents, people, and enterprise tools across customer support and other business domains.
What you'll do
- Design the platform’s backend architecture and infrastructure, including multi-domain agent workflows.
- Build reliable, observable systems with safe execution, tracing, logging, and rollback for AI-driven decisions.
- Lead cross-functional technical work and mentor engineers and subject matter experts.
What they ask for
- BS or higher degree in Computer Science or a related field.
- Technical leadership experience on large projects involving automation tooling, distributed systems, and APIs.
- Extensive full stack development experience and proven success deploying production-grade automation in complex technical environments.
- Hands-on experience with ML-assisted systems, decision support, or agentic automation.
Nice to have
- Deep familiarity with distributed data platforms, developer tooling, and large-scale infrastructure systems.
- Strong understanding of multi-cloud environments (AWS, Azure, GCP) and enterprise compliance, data privacy, and security constraints.
Pay
$190,000 — $261,250 USD (salary range)
Tools
AWS, Azure, GCP
AI focus
Develop an enterprise agent framework and AI-native workflows that combine agents, human review, and enterprise tools, progressing toward automated execution.
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