Datadog
Enterprise Customer Success Manager - Denver
$90K–$120K
Chicago, Illinois, USA +3 · Manager · Full-time · Posted Aug 25, 2026
- Location
- Chicago, Illinois, USA
Denver, Colorado, USA
Chicago, Illinois, United States
Denver, Colorado, United States - Experience
- 3+ years in a Customer Success or Account Management role.
About the job
Drive customer success and product adoption across strategic enterprise accounts by connecting Datadog use cases to measurable business outcomes.
What you'll do
- Manage executive relationships, lead QBRs and strategic reviews, and align on customer priorities and next steps.
- Analyze adoption and usage to quantify value, identify gaps, and develop commercially grounded recommendations.
- Lead onboarding and coordinate internal teams to deliver consistent customer value.
What they ask for
- 3+ years in a Customer Success or Account Management role.
- Ability to manage a broad portfolio of accounts within large enterprise corporate accounts.
- Strong communication and attention to detail, including ability to engage CTOs, VPs of Engineering, and DevOps professionals.
- Fluent written and spoken English.
Nice to have
- Experience in the B2B tech space or with SaaS companies.
- Knowledge of working with Fortune 1000 companies and global brands across industries.
Pay
$90,000 — $120,000 USD yearly salary (base salary)
Tools
Datadog
AI focus
Embrace change and AI tools; the role description does not specify other AI-related duties.
Model-written summary · the original posting is authoritative