Datadog
Technical Account Manager 2 - Boston
$101K–$134K
Boston, Massachusetts, USA +1 · Manager · Full-time · Posted Jun 29, 2026
- Location
- Boston, Massachusetts, USA
Boston, MA, United States - Experience
- Previous TAM experience is stated; no number of years specified.
About the job
Provides hands-on technical guidance to Datadog’s largest customers, helping them adopt products, improve IT operations, and achieve business goals.
What you'll do
- Advise customers on technical support and product adoption across pre-sales, post-sales, and renewal processes; analyze their IT environments and recommend improvements.
- Advocate for customers’ goals and use cases, and prepare for and participate in Monthly and Quarterly Business Reviews.
- Collaborate with product management, engineering, and technical services to identify product needs and evolve adoption best practices.
What they ask for
- Solid technical grounding and hands-on IT Operations experience.
- Hands-on experience with AWS, Azure, or GCP.
- Comfort with scripting languages such as Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet; and skill with CI/CD tools such as Jenkins or Gitlab.
- Knowledge of containerization tools such as Docker, Kubernetes, or Rancher; able to travel up to 30%.
Nice to have
- Previous TAM experience supporting mid-market and/or Enterprise customers in the cloud space.
- Experience using Datadog and/or other cloud monitoring tools.
Pay
$101,000 — $134,000 USD (yearly salary)
Tools
AWS, Azure, GCP, Python, Javascript, Jenkins, Docker, Kubernetes
Model-written summary · the original posting is authoritative