Datadog
Technical Account Manager 2 - San Francisco
$101K–$134K
San Francisco, California, USA +1 · Manager · Full-time · Posted Oct 30, 2026
- Location
- San Francisco, California, USA
San Francisco, CA, United States
About the job
Provides hands-on technical guidance to large customers to support Datadog product adoption, customer success, and renewals.
What you'll do
- Advise customers on technical support and product adoption across pre-sales, post-sales, and renewal processes.
- Review customers’ IT Operations environments and recommend changes, configurations, and product features to meet their goals.
- Prepare for customer business reviews and collaborate with product, engineering, and technical services teams on product improvements.
What they ask for
- Solid technical grounding and hands-on IT Operations experience.
- Hands-on experience with AWS, Azure, or GCP; scripting experience; and familiarity with CI/CD tools and containerization tools.
- Ability to travel up to 20% and sit for up to 4 hours while traveling to and from client sites.
- Fluent, daily use of AI tools, including building custom skills, prompts, or automations.
Nice to have
- Previous TAM experience supporting mid-market and/or Enterprise customers in the cloud space.
- Experience using Datadog and/or other cloud monitoring tools.
Pay
$101,000 — $134,000 USD yearly base salary
Tools
AWS, Azure, GCP, Python, Javascript, Ruby, Perl, Go
AI focus
Regularly uses AI tools and builds custom skills, prompts, or automations to optimize workflow and eliminate repetitive work.
Model-written summary · the original posting is authoritative