Datadog
Technical Account Manager - East
$124K–$165K
Boston, Massachusetts, USA +3 · Manager · Full-time · Posted Jul 6, 2026
- Location
- Boston, Massachusetts, USA
New York, New York, USA
Boston, MA, United States
New York, NY, United States
About the job
Provides hands-on technical guidance to large customers, helping them adopt Datadog products and achieve value from their IT operations environments.
What you'll do
- Advise customers on technical support, product adoption, and renewals; analyze their IT operations and recommend ways to maximize Datadog’s value.
- Advocate for customer goals and use cases, including preparing for and participating in Monthly and Quarterly Business Reviews.
- Collaborate with product management, engineering, and technical services to identify product needs and improve customer-success practices.
What they ask for
- Solid technical grounding and hands-on IT Operations experience, including experience with AWS, Azure, or GCP.
- Comfort with scripting languages such as Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet.
- Skill using CI/CD tools and knowledge of containerization tools.
- Ability to travel up to 30% of the time and sit up to 4 hours while traveling to and from client sites.
Nice to have
- Previous TAM experience supporting mid-market and/or Enterprise customers in the cloud space.
- Experience using Datadog and/or other cloud monitoring tools.
Pay
$124,000 — $165,000 USD (base salary)
Tools
AWS, Azure, GCP, Python, Javascript, Ruby, Jenkins, Docker
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