Datadog
Technical Program Manager, Technical Solutions
$116K–$148K
Boston, Massachusetts, USA +5 · Manager · Full-time · Posted Oct 15, 2026
- Location
- Boston, Massachusetts, USA
New York, New York, USA
San Francisco, California, USA
Boston, MA, United States
New York, NY, United States
San Francisco, CA, United States - Experience
- 3–5 years; experience supporting customer-facing or technical support functions is a plus.
- Education
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience.
About the job
Leads cross-team technical programs that improve how Datadog’s customer-facing Technical Solutions teams operate, from planning through delivery.
What you'll do
- Coordinate stakeholders, dependencies, timelines, risks, and milestones to deliver cross-team programs.
- Translate program goals into actionable plans and maintain scope, status, and progress documentation.
- Use AI tools in program workflows and identify opportunities for AI and process improvements.
What they ask for
- 3–5 years of experience leading technical programs in a SaaS or technical environment.
- Experience managing project scope, timelines, and risks, and using data to track progress and guide decisions.
- Clear communication and ability to structure ambiguous problems and work across teams.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience.
Nice to have
- Experience supporting customer-facing or technical support functions.
- PMP, Agile training, or equivalent certification.
Pay
$116,000 — $148,000 USD (yearly salary; base salary or total pay not specified)
AI focus
Use AI tools to streamline program management workflows, synthesize updates, surface patterns in program data, accelerate documentation, and identify responsible, effective applications for supported teams.
Model-written summary · the original posting is authoritative