Decagon
Agent Development Manager
$150K–$220K
San Francisco · Manager · Full-time · Posted May 28, 2026
- Experience
- 4+ years in specified roles or fields.
About the job
Leads and scales customer-focused AI agent development, from planning and deployment through launch, while improving the processes and tools used to deliver successful implementations.
What you'll do
- Lead AI agent builds from initial design through deployment, adoption, and business outcomes.
- Create and improve agent development strategies, playbooks, processes, tooling, and automation.
- Partner with customers and internal teams to guide complex rollouts and deliver measurable impact.
What they ask for
- 4+ years in customer-facing technical roles such as implementations or solutions consulting, or in consulting, finance, product, or project management.
- Experience leading complex software or AI deployments with measurable results.
- Technical fluency with SaaS platforms, integrations, and APIs.
- Experience building scalable processes or playbooks; strong communication and organizational skills.
Nice to have
- Familiarity with enterprise systems such as Zendesk or Salesforce.
- Experience building a new function or operating model, or using AI tools to improve workflows and efficiency.
Pay
$150K – $220K (USD base salary)
Tools
SaaS, APIs, Zendesk, Salesforce
AI focus
Build and deploy customer AI agents; use AI tools, automation, and operational design to improve delivery efficiency and reduce time to value.
Model-written summary · the original posting is authoritative