Drimva

Decagon

Director, Strategic Accounts - Toronto

$332K–$415K

Remote · Remote · Director · Full-time · Posted Oct 6, 2026

Experience
7+ years of experience in strategic or enterprise sales.
Education
Bachelor's degree or equivalent work experience.

About the job

Develops and closes strategic enterprise accounts for Decagon’s conversational AI platform, building customer relationships and coordinating tailored solutions to drive sales and expansion.

What you'll do

  • Develop account strategies and plans to break into, close, and expand strategic accounts.
  • Build stakeholder relationships, understand customer priorities, and coordinate tailored solutions with internal teams.
  • Forecast and report pipeline and revenue, and provide customer and market insights to product and leadership teams.

What they ask for

  • Proven track record growing revenue and expanding business with large, complex accounts.
  • Excellent communication, presentation, and negotiation skills; strong business acumen and ability to engage C-suite stakeholders.
  • Consultative, value-based selling approach and ability to manage multiple stakeholders and cross-functional initiatives.
  • Bachelor's degree or equivalent work experience.

Nice to have

  • Previous experience selling AI or customer support/experience software.

Pay

OTE CA$332K – CA$415K (total pay)

Model-written summary · the original posting is authoritative

First seen Oct 10, 2026 · Last verified Nov 6, 2026 (UTC)