Decagon
Engineering Manager, Agent Product
$280K–$430K
San Francisco · Manager · Full-time · Posted Jul 27, 2026
- Experience
- 1+ years of engineering management experience; 5+ years of industry experience in software engineering.
About the job
Leads a team building, deploying, and continuously improving scalable AI agents for enterprise customer support.
What you'll do
- Lead and mentor engineers building AI agents and maintain a high engineering bar.
- Partner with enterprise customers to translate operational needs into scalable agent solutions and manage deployments through optimization.
- Work with product, design, and research to shape the agent platform, research priorities, and technical roadmap.
What they ask for
- At least 1 year of engineering management experience.
- At least 5 years of software engineering industry experience.
- Proficiency with Python, Typescript, and asynchronous programming.
- Experience leading teams building complex distributed systems or customer-facing products.
Nice to have
- Prior experience with multi-modal models.
- Experience leading teams working on AI systems, LLM applications, or agentic workflows.
Pay
$280K – $430K USD base salary
Tools
Python, Typescript
AI focus
Leads development and deployment of AI agents for customer support, including continuous iteration and optimization.
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