Decagon
Field Engineer
$200K–$240K
New York City +1 · On-site · Full-time · Posted Jan 21, 2026
- Location
- New York City
San Francisco - Experience
- 4+ years owning highly ambiguous and technical projects; examples include software engineers, ex-founders, and forward-deployed roles at high-growth technology companies.
About the job
Own technical scoping and implementation for complex enterprise opportunities, building integrations and configuring AI agents through evaluation and, where needed, production deployment.
What you'll do
- Lead technical work on enterprise opportunities and deliver custom integrations with telephony and CCaaS platforms from prototype through production.
- Configure and optimize AI agents using production conversation data and metrics; diagnose and resolve live customer issues.
- Guide customers on AI use cases and platform adoption, partnering cross-functionally to deliver required features.
What they ask for
- 4+ years of experience owning highly ambiguous and technical projects.
- Write production-grade code in Python, SQL, or similar languages.
- Experience building integrations with third-party APIs and enterprise systems; ability to work from unfamiliar documentation.
- Communicate technically with customer engineering teams and translate findings into implementation plans.
Pay
$200K – $240K (base salary not specified)
Tools
Python, SQL, Agent Operating Procedures
AI focus
Configure and optimize enterprise AI agents, iterate using production conversation data, and help customers identify AI use cases that create business value.
Model-written summary · the original posting is authoritative