Decagon
Staff Software Engineer, Product
$200K–$400K
New York City · On-site · Staff · Full-time · Posted Oct 16, 2026
- Experience
- 7+ years building software products.
About the job
Build product systems that let customers configure, train, deploy, test, and monitor AI agents, owning features from architecture through launch and iteration.
What you'll do
- Build self-serve agent configuration, training, deployment, and workflow tools for CX and operations teams.
- Create configuration abstractions, monitoring, tracing, and analytics for enterprise AI agents.
- Evaluate text and voice models and integrate selected models into production.
What they ask for
- 7+ years building software products, with strong product thinking.
- Proficiency in Python and comfort working across the stack.
- Experience translating complex technical capabilities into simple, usable interfaces.
- Strong complex-systems skills, including asynchronous programming and debugging failures in deep technology stacks.
Nice to have
- Background with LLMs, prompt engineering, evaluations, or AI agent systems.
- Experience with developer tools, APIs, platforms, observability, analytics, security-sensitive systems, or multimodal/voice models.
Pay
$200K – $400K (USD, base salary)
Tools
Python
AI focus
Build tools and platforms for configuring, training, deploying, and monitoring AI agents; evaluate text and voice models and integrate selected models into production.
Model-written summary · the original posting is authoritative