Decagon
Strategic Account Director - East
$340K–$380K
Remote +4 · Remote · Director · Full-time · Posted Mar 25, 2026
- Location
- Remote
Washington D.C.
Atlanta
Toronto
Boston - Experience
- 7+ years of experience in strategic or enterprise sales.
- Education
- Bachelor's degree or equivalent work experience.
About the job
Develop and close strategic enterprise accounts for Decagon’s conversational AI platform, building customer relationships and coordinating tailored solutions to grow revenue.
What you'll do
- Develop account strategies and plans to win strategic logos and expand complex accounts.
- Build trusted relationships with customer stakeholders and collaborate with internal teams to deliver tailored solutions.
- Forecast pipeline and revenue, and provide product and leadership teams with customer feedback.
What they ask for
- Proven track record growing revenue and expanding business with large, complex accounts.
- Excellent communication, presentation, and negotiation skills; strong business acumen and C-suite communication ability.
- Consultative, value-based selling approach and ability to manage multiple stakeholders and cross-functional initiatives.
- Bachelor's degree or equivalent work experience.
Nice to have
- Previous experience selling AI or customer support/experience software.
Pay
$340,000 - $380,000 USD total pay (OTE); $340K – $380K USD total pay (compensation listing).
AI focus
Sell Decagon’s conversational AI platform and AI agents to enterprise customers; no AI development is specified.
Model-written summary · the original posting is authoritative