Devoted Health
Provider Operations Manager - Credentialing
$73K–$115K
Remote USA · Manager · Full-time · Posted Oct 27, 2026
- Experience
- 3-5+ years in operations, process improvement, or consulting.
About the job
Manages provider credentialing operations, improving workflows, team performance, compliance, and operational scale through data, technology, AI, and offshore partnerships.
What you'll do
- Run credentialing work queues, resolve complex cases, maintain SOPs, and support and develop the offshore team and transitions.
- Identify operational improvements and build, test, and measure AI or technology solutions in partnership with product and engineering.
- Own operational metrics and reporting, support the 2027 CVO vendor transition, and ensure compliance with CMS, AAAHC, and state requirements.
What they ask for
- 3-5+ years in operations, process improvement, or consulting.
- Strong process, communication, and data, systems, and technology skills, including building reporting.
- Ability to follow complex regulations and maintain high quality and accuracy.
- Ability to reprioritize and move between strategic planning and hands-on execution.
Nice to have
- Healthcare experience and familiarity with credentialing standards and CMS requirements.
- Experience building and deploying AI tools or applying technology and automation to operational problems; process improvement methodologies.
Pay
$73,000-$115,000/year (base salary)
Tools
AI, CMS, AAAHC
AI focus
Create, test, measure, and refine AI solutions to improve operational efficiency and scale; quantify their impact.
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