Devoted Health
Sr. Manager Provider Operations
$110K
Remote USA · Manager · Full-time · Posted Sep 24, 2026
- Experience
- Minimum 6 years of relevant experience, including at least 2 years directly managing a team.
- Education
- Bachelor’s degree
About the job
Leads provider data accuracy and directory compliance, managing a hybrid team and improving data processes and member-facing care navigation.
What you'll do
- Own provider data validation, verification, exception handling, remediation, and directory publication.
- Lead provider directory compliance, documentation, audits, and regulatory inquiries.
- Manage and grow the onshore and offshore team; improve accuracy operations, metrics, automation, and directory strategy.
What they ask for
- Bachelor’s degree and at least 6 years of relevant experience, including 2 years directly managing a team.
- Healthcare operations or health plan experience, with hands-on ownership of provider data, directories, credentialing, or network operations.
- Working knowledge of CMS Medicare Advantage directory and network adequacy requirements.
- Ability to analyze data and build repeatable operational processes with measurable quality outcomes.
Nice to have
- Experience managing or scaling offshore and/or vendor teams; supporting regulatory audits or corrective action plans.
- Experience applying AI and automation, or SQL/equivalent ability to query and validate provider data.
Pay
$110,500-$151,00 / year (base salary)
Tools
SQL
AI focus
Experience applying AI and automation to reduce manual operational work is preferred; the company describes its care platform as using advanced data and AI.
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