Dexterity
Field Service Engineer
$80K–$110K
Redwood City, CA · On-site · Full-time · Posted Aug 10, 2026
- Education
- BS or AAS in a robotics-related engineering discipline, or equivalent practical field service experience.
About the job
Services and troubleshoots Dexterity robotic systems at customer warehouse sites to maintain uptime and support deployments.
What you'll do
- Perform field repairs, preventive maintenance, component replacements, upgrades, diagnostics, and system commissioning.
- Troubleshoot hardware, software, and networking issues; manage service escalations, spare parts, and repair documentation.
- Train customer personnel and provide field feedback to engineering teams.
What they ask for
- Experience repairing mechanical, electrical, and pneumatic systems on automated or industrial control equipment using tools and electrical test equipment.
- Comfort using Linux/UNIX command line, analyzing system logs, and performing basic networking troubleshooting.
- Ability to communicate technical issues to site operators and engineering teams.
- Willingness to travel up to 50% and work extended hours or modified shifts as needed.
Nice to have
- Experience with warehouse automation, industrial robotics, or material handling equipment.
- Basic scripting or troubleshooting with Python, Linux, or GitHub.
Pay
$80,000–$110,000 USD annual base salary
Tools
Linux/UNIX, Python, GitHub, Solidworks, NX, Jira, Zendesk, Google Suite
AI focus
Services physical AI robotic systems in customer warehouse environments; no AI development duties are stated.
Model-written summary · the original posting is authoritative