DH Pace
Department Coordinator
Charlotte NC +1 · Full-time · Posted Oct 20, 2026
- Location
- Charlotte NC
Charlotte, NC
About the job
Coordinate field employees and service operations to meet customer schedules, documentation, billing, and satisfaction requirements.
What you'll do
- Schedule technicians and maintain service tickets, job details, and job-ticket schedules.
- Manage department reports, assist with billing documentation, and coordinate service quotes and customer payments.
- Support technicians with troubleshooting and provide work orders and picking lists to the warehouse.
What they ask for
- Experience using Microsoft Office Suite.
- Excellent communication skills and a customer-service focus.
- Good time management, organization, and ability to multitask.
- Represent the company professionally.
Nice to have
- Experience in dispatch or another high-volume administration field.
Tools
Microsoft Office Suite
Model-written summary · the original posting is authoritative