DH Pace
Department Coordinator
Austin TX +1 · Full-time · Posted Oct 13, 2026
- Location
- Austin TX
Austin (Hill Country), TX
About the job
Coordinates field employees and service operations to meet customer expectations, including technician scheduling, job-ticket administration, billing support, and customer service.
What you'll do
- Schedule technicians and create or maintain service tickets, ensuring job details and schedules are accurate.
- Manage job-ticket processing and department reports; assist with billing paperwork, payments, and service quotes.
- Support field technicians with troubleshooting and provide work orders and picking lists to the warehouse.
What they ask for
- Experience using Microsoft Office Suite.
- Excellent communication skills and a customer-service focus.
- Good time management, organization, and ability to multitask.
- Represent the company professionally.
Nice to have
- Experience in dispatch or another high-volume administration field.
Tools
Microsoft Office Suite
Model-written summary · the original posting is authoritative