Dialogue AI
Insights Strategist
Los Angeles · On-site · Full-time · Posted Dec 15, 2025
- Experience
- 2+ years of hands-on qualitative research experience.
About the job
Partners with customers to design and interpret qualitative research, while translating research best practices into Dialogue’s product workflows and resources.
What you'll do
- Advise customers on study design, research quality, synthesis, and turning findings into actionable takeaways.
- Identify customer research patterns and work with Product and Engineering to improve platform guidance, defaults, and workflows.
- Create customer-facing research resources and support Sales and Marketing with research-informed narratives.
What they ask for
- Hands-on qualitative research experience in UX, consumer, product, or market research.
- Experience designing and moderating interviews, concept tests, or usability studies.
- Strong understanding of qualitative research fundamentals and best practices.
- Comfort working directly with customers and stakeholders; clear written and verbal communication skills.
Nice to have
- Experience in a fast-moving startup or SaaS environment; background in UX research, consumer insights, or mixed methods.
- Familiarity with research platforms such as UserTesting, Dovetail, or Maze; interest in AI-powered tools and workflows; experience creating repeatable research systems or templates.
Tools
Dialogue, UserTesting, Dovetail, Maze
AI focus
Helps embed qualitative research best practices into an AI product and define AI-native research workflows; interest in AI-powered tools and workflows is a nice-to-have.
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