Deployment Strategist - New York

What you'll do

• Observe customer work and map workflows, documents, data, systems, and constraints to identify where Draftwise can create value.
• Build and test prototypes, automations, and evaluations; translate findings into product requirements and drive them through delivery.
• Distinguish customer-specific requests from repeatable needs and help develop reusable capabilities, configurations, evaluations, and playbooks.

What they ask for

• 3+ years of experience in deployment strategy, forward-deployed work, product discovery, solutions engineering, consulting, or another customer-facing technical role owning outcomes in complex environments.
• Track record of taking ambiguous, high-stakes customer problems from discovery through product requirements to shipped solutions with material outcomes.
• Strong technical fluency and hands-on experience with modern AI tools, including querying data, working with APIs and data models, and building prototypes or automations.
• Strong communication, presentation, analytical judgment, and delivery skills; willingness to travel and spend meaningful time onsite.

Nice to have

• Familiarity with legal workflows, law-firm knowledge systems, document management systems, or complex professional-services environments.
• Experience practicing law or working in legal innovation, knowledge management, legal operations, or legal technology.

Pay

USD 150,000–190,000 (YEARLY) base salary

Tools

APIs, data models, AI coding tools, Microsoft Word

AI focus

Use Draftwise AI tools and customer data to test feasibility, build prototypes and evaluations, and identify workflows where AI can produce measurable value.