DV Trading
Client Platforms Engineer
$100K–$130K
Chicago · Full-time · Posted Aug 6, 2026
- Experience
- 4+ years; Service Desk Engineer or similar IT support role.
About the job
Provides first-line IT support to DV Trading employees, resolving technical issues and fulfilling service requests while maintaining service records and coordinating with IT teams.
What you'll do
- Respond to, log, prioritize, and route end-user support requests; troubleshoot or escalate technical issues.
- Fulfill service requests, manage incident communications, and document resolutions and knowledge base articles.
- Assist with IT asset management and collaborate on service improvements and complex issues.
What they ask for
- 4+ years of experience as a Service Desk Engineer or in a similar IT support role.
- Knowledge of Windows, macOS, Linux, software applications, hardware, and networking concepts.
- Familiarity with service desk ticketing systems and incident management procedures.
- Experience with endpoint management solutions such as SCCM, Intune, or Jamf.
Pay
$100,000 — $130,000 USD (base salary)
Tools
Windows, macOS, Linux, SCCM, Intune, Jamf, Slack
Model-written summary · the original posting is authoritative