eBay
Sr. Director Eng, Seller User Experience
$274K–$366K
San Jose · Hybrid · Director · Full-time · Posted Mar 31, 2026
- Experience
- 15+ years in engineering and leadership roles focused on delivering superior user experiences.
- Education
- Bachelor’s degree in Computer Science; Master’s preferred.
About the job
Leads engineering strategy and teams responsible for modernizing eBay’s seller experiences and improving customer engagement and satisfaction.
What you'll do
- Lead development and continuous improvement of seller experiences using customer feedback and analytics.
- Modernize the platform as an adaptable self-service offering and define an engineering vision aligned with customer needs.
- Partner with product, business, and architecture leaders; coach teams and align technology roadmaps with customer experience goals.
What they ask for
- 15+ years in engineering and leadership roles focused on delivering superior user experiences.
- Proven success enhancing customer experience through innovative technology solutions.
- Strong architectural skills and experience with scalable systems focused on user engagement.
- Bachelor’s degree in Computer Science.
Nice to have
- Master’s degree.
- Expertise in sociotechnical systems thinking; experience with DORA or SPACE metrics, Agile and Lean methodologies, dynamic reteaming, or AI/Machine Learning solutions for user interfaces and experiences.
Pay
$274,400 - $366,300 USD base salary
Tools
DORA, SPACE, Agile, Lean, AI/Machine Learning
AI focus
Preferred experience orchestrating AI/Machine Learning solutions to enhance user interfaces and experiences. AI tools may also be used for administrative tasks in the hiring process.
Model-written summary · the original posting is authoritative