Edison Scientific
Member of GTM Staff, Scientific Solutions
$180K–$240K
San Francisco +2 · On-site · Staff · Full-time · Posted Jul 24, 2026
- Location
- San Francisco
New York
Boston - Experience
- 7+ years; the posting lists scientific solutions, customer success, technical account management, field applications, consulting, or another customer-facing role within life sciences technology.
About the job
Leads onboarding, adoption, account health, and value realization for pharmaceutical and biotechnology customers using Edison’s scientific AI platform.
What you'll do
- Lead customer onboarding and develop success plans with measurable outcomes, milestones, stakeholders, and risks.
- Drive adoption through training and engagement, while managing customer cadences, executive reviews, and account health.
- Bring customer insights to Edison, support renewals and expansion, and develop repeatable playbooks.
What they ask for
- 7+ years in a customer-facing role within life sciences technology, such as scientific solutions, customer success, technical account management, field applications, or consulting.
- Strong understanding of drug discovery, biopharma R&D, or scientific research workflows.
- Experience guiding complex enterprise customers from onboarding through sustained adoption and measurable value.
- Strong program leadership and communication across scientific, technical, and executive stakeholders.
Nice to have
- PhD or bench science background in drug discovery, biology, chemistry, or a related field.
- Experience supporting AI or computational tools in pharma R&D or research.
Pay
$180,000 - 240,000 USD base salary; $180K – $240K USD base salary
AI focus
Supports customer onboarding and adoption of Edison’s AI scientist agents and scientific platform; preferred experience includes supporting AI or computational tools in pharma R&D or research.
Model-written summary · the original posting is authoritative