ElevenLabs
Account Manager Lead - Corporate
San Francisco · Remote · Manager · Full-time · Posted Oct 27, 2026
- Experience
- 5+ years in relevant SaaS roles; 2+ years of direct people leadership.
About the job
Leads the Corporate Account Management team, driving revenue, retention, expansion, and scalable post-sales practices across a high-volume portfolio.
What you'll do
- Lead, coach, and develop Account Managers; own team quota, retention, expansion, and cross-sell outcomes.
- Create scalable renewal, expansion, and adoption playbooks, embedding AI agents and automation into team workflows.
- Set Corporate segment strategy and staffing, and represent customer needs in leadership discussions.
What they ask for
- 5+ years in Account Management, Sales, Customer Success, or post-sales roles within SaaS.
- Proven success owning and exceeding revenue targets, including renewals, expansion, NRR/GRR, or cross-sell.
- 2+ years of direct people leadership, including managing AMs/CSMs, team quota, coaching, and talent development.
- Deep AI fluency, including daily use of AI tools and understanding of AI agents and automation.
Nice to have
- Meaningful experience with high-volume, transactional, or corporate-segment books of business.
- Hands-on experience with ElevenLabs, Salesforce, Gong, Lemlist, or Sigma.
Tools
ElevenLabs, Salesforce, Gong, Lemlist, Sigma
AI focus
Use and champion AI tools, agents, and automation in daily workflows and Account Management operations.
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