EliseAI
Customer Education Specialist | Housing
$90K–$130K
New York City +4 · On-site · Full-time · Posted Oct 15, 2025
- Location
- New York City
Boston
Austin
San Francisco
Chicago - Experience
- 4+ years in a customer-facing role; customer success, training, teaching, facilitation, or a related field is preferred.
About the job
Onboard and train housing customers on EliseAI products, develop educational materials, gather feedback, and relay client needs to internal teams.
What you'll do
- Conduct onboarding and tailored in-person or remote training sessions for customers.
- Create and improve onboarding strategies by gathering customer feedback and addressing gaps.
- Represent customer needs to internal teams and contribute to product improvements.
What they ask for
- 4+ years of experience in a customer-facing role.
- Willingness to travel as needed for in-person client training, including 2–3 customer onsite visits per month.
- Strong communication and presentation skills; ability to explain complex information clearly.
- Technical proficiency and ability to learn and demonstrate product expertise.
Nice to have
- Experience in customer success, training, teaching, facilitation, or a related field.
- Experience creating educational content, including videos, tutorials, and documentation.
Pay
$90,000 - $130,000 USD base salary
Model-written summary · the original posting is authoritative