EliseAI
Customer Training Specialist | Housing
$90K–$130K
New York City +3 · On-site · Full-time · Posted May 1, 2026
- Location
- New York City
Boston
San Francisco
Chicago - Experience
- 4+ years in a customer-facing role; customer success, training, teaching, facilitation, or a related field are stated as preferred areas.
About the job
Onboards housing clients to EliseAI products by delivering tailored training, creating educational content, gathering feedback, and coordinating with internal teams to improve the customer experience.
What you'll do
- Conduct onboarding and tailored in-person or remote training for new and existing customers.
- Collect customer feedback and advocate for client needs with internal teams to inform product enhancements.
- Develop training content and improve onboarding practices.
What they ask for
- 4+ years of experience in a customer-facing role; customer success, training, teaching, facilitation, or a related field preferred.
- Willingness to travel as needed for in-person client training.
- Strong communication and presentation skills, technical proficiency, and ability to build trusted customer relationships.
- Willingness to work in person with the team 4–5 days per week.
Nice to have
- Experience creating educational content, including videos, tutorials, and documentation.
Pay
$90,000 - $130,000 USD base salary
Model-written summary · the original posting is authoritative