EvenUp
Senior Product Solutions Manager
$142K–$192K
Remote-US · Remote · Manager · Full-time · Posted Sep 2, 2026
- Experience
- 4+ years of work experience in a fast-paced environment (SaaS, LegalTech, or complex Operations).
About the job
Leads enterprise customer implementations by configuring the product, supporting AI prompt and data work, coordinating testing and training, and channeling customer feedback into product improvements.
What you'll do
- Own customer implementation, including configuring workflows, task plans, and document templates.
- Write and refine AI prompts; use SQL for data mapping, reporting, and validation; lead end-to-end UAT.
- Coordinate training and rollout, triage issues, and prioritize customer feedback for product teams.
What they ask for
- 4+ years of work experience in a fast-paced environment (SaaS, LegalTech, or complex Operations).
- Experience leading or contributing to customization-heavy system-of-record implementations for large enterprise customers.
- Strong SQL skills for complex queries, data mapping, reporting, and validation.
- Experience writing and iterating on AI prompts, with a foundational understanding of how LLMs process and respond to inputs.
Nice to have
- Prior professional experience with an enterprise system of record.
- Background in personal injury law, LegalTech, or Legal Case Management Systems.
Pay
$141,835 - $191,895 (USD, base salary)
Tools
SQL, Smart Workflows, AI prompts, LLMs
AI focus
Drafts, tests, and refines AI prompts; uses AI-assisted coding to investigate and resolve data discrepancies.
Model-written summary · the original posting is authoritative