Everlaw
Sr. Partner Onboarding & Success Manager
$183K–$231K
Oakland, California, United States · Manager · Full-time · Posted Oct 23, 2026
- Experience
- At least 8+ years in partner onboarding, technical customer success, implementation coordination, or partner success in B2B technology.
- Visa sponsorship
- Applicants must be authorized to work in the United States; Everlaw is not sponsoring U.S. employment visas for this role.
About the job
Owns and scales partner onboarding and readiness, helping newly signed partners become capable of transacting and supporting their customers.
What you'll do
- Lead post-signature onboarding and readiness across internal teams, with clear ownership and handoffs.
- Develop partner readiness tracks and guide partners through technical setup, customer workflows, sales processes, and transactions.
- Track partner milestones and friction, and share structured feedback with internal product and process owners.
What they ask for
- 8+ years of experience in partner onboarding, technical customer success, implementation coordination, or partner success in B2B technology.
- Experience guiding external organizations through complex software platforms and building their ability to use, support, and sell technical products.
- Clear communication skills and experience explaining technical workflows to users with varying technical depth.
- Cross-functional coordination and diagnostic problem-solving skills, including routing partner blockers effectively.
Nice to have
- Experience in legal technology, litigation support, investigations, or regulated B2B software.
- Experience onboarding service providers, system integrators, MSPs, or resellers, or designing partner readiness frameworks.
Pay
$183,000 and $231,000 USD (salary range; base salary)
Tools
Salesforce
Model-written summary · the original posting is authoritative