Exa
FDE Lead, NYC
$250K–$315K
New York City · On-site · Full-time · Posted Oct 29, 2026
- Experience
- Several years of programming experience; 4+ years in technical customer-facing roles.
- Visa sponsorship
- Exa is happy to sponsor international candidates (e.g., STEM OPT, OPT, H1B, O1, E3).
About the job
Leads Exa’s US East Forward Deployed Engineering team and remains hands-on in helping customers deploy, adopt, and expand use of Exa’s Search API.
What you'll do
- Hire, onboard, coach, and manage the New York-based FDE team; guide account outcomes and revenue metrics including retention and expansion.
- Support critical customer onboardings and escalations, review integrations and architectures, and help solve difficult technical problems.
- Manage account health and risk, support presales handoffs, share field insights with Product, and create customer-focused content and events.
What they ask for
- Several years of programming experience, including ability to build and deploy a production server and debug customer integrations.
- Experience working in real codebases and production systems.
- 4+ years in technical customer-facing roles, including experience leading or mentoring engineers.
- Track record of driving adoption, retention, or expansion on technical accounts.
Nice to have
- First-line management experience with forward deployed, customer, or solutions engineers at an API, developer-tools, AI, or modern database company.
- Experience building with LLMs, RAG, or agents and knowledge of retrieval and search quality.
Pay
$250K – $315K USD base salary
Tools
Search API, LLMs, RAG
AI focus
Leads customer implementations of Exa’s search engine for AI applications; preferred experience includes building with LLMs, RAG, or agents and understanding retrieval and search quality.
Model-written summary · the original posting is authoritative