Factory
Business Operations
San Francisco, CA · On-site · Full-time · Posted Oct 2, 2025
- Experience
- 3-4 years at a top consulting firm, investment bank, private equity fund, or high-growth startup.
About the job
Lead cross-functional business operations initiatives to help Factory scale, including process design, financial modeling, customer success programs, and business reporting.
What you'll do
- Design scalable processes and customer success playbooks; build dashboards and reporting systems.
- Create strategic presentation and partnership materials, and own financial models and business metrics.
- Lead cross-functional projects and partner with leadership and technical teams on operational excellence.
What they ask for
- Strong analytical and problem-solving skills, including data analysis and/or financial modeling.
- Outstanding written and verbal communication; ability to structure complex problems and execute solutions.
- Experience collaborating closely with technical teams and products.
- Experience with or enthusiasm for using AI tooling to improve efficiency.
Nice to have
- Experience in AI/ML or enterprise software, B2B SaaS operations, technical work or basic coding, or scaling early-stage startup operations.
Tools
Factory
AI focus
Use AI tooling, including Factory, to increase efficiency across functions.
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