Factory
Regional Director, Solutions Engineering, Enterprise
San Francisco, CA · On-site · Director · Full-time · Posted Oct 22, 2026
- Experience
- 4+ years in specified enterprise technical team leadership roles; includes building or scaling at least one team from a small starting point.
About the job
Build and lead Factory’s Enterprise Solutions Engineering team, owning technical evaluations and customer outcomes from presales through production adoption and expansion.
What you'll do
- Hire, coach, and grow the team; establish its operating playbook, enablement, and performance standards.
- Lead discovery, demos, proofs of concept, technical reviews, pilots, production rollouts, and customer adoption; directly support accounts and escalations as needed.
- Track team outcomes, including technical win rates and pilot-to-production conversion, and share customer insights with Sales, Product, and Engineering.
What they ask for
- 4+ years leading Enterprise Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering teams in enterprise software, across presales and post-sales; includes building or scaling at least one team from a small starting point.
- Strong hiring track record sourcing, assessing, and closing senior technical customer-facing talent.
- Strong technical foundation and fluency in modern software development workflows, developer tooling, CI/CD, and AI coding tools.
- Proven ability to partner with Sales while protecting technical integrity and customer trust.
Nice to have
- Hands-on experience with agentic coding tools, LLM-based products, or developer platform sales.
- Background as a software engineer or in a technical consulting role; experience standing up a new team or function for a high-growth company.
Tools
CI/CD, AI coding tools, agentic coding tools, LLM-based products
AI focus
Lead customer-facing solutions engineering for a software development platform; role requires fluency with AI coding tools, with agentic coding tools and LLM-based products listed as nice-to-haves.
Model-written summary · the original posting is authoritative