fal.ai
Account Manager, Commercial (North America)
$45K–$170K
San Francisco · Manager · Full-time · Posted Oct 17, 2025
- Visa sponsorship
- Offers visa sponsorship and will help you relocate to San Francisco.
About the job
Own commercial customer relationships at fal.ai, managing renewals and contracts while driving retention, expansion, and customer success.
What you'll do
- Lead renewal and recontracting cycles, including negotiation and contract execution.
- Communicate platform impact, use cases, and ROI; identify additional customer workloads and promote new capabilities.
- Maintain accurate forecasts and sales-system data, and execute and improve sales playbooks.
What they ask for
- Experience in SaaS renewals, customer success, or account management with a quota or measurable retention target.
- Negotiation, deal structuring, and contract-management skills, including legal and security reviews.
- Ability to manage customers, identify additional workloads, and handle contract negotiations.
- Salesforce proficiency.
Nice to have
- Background in AI platforms or data infrastructure.
- Collaborative, feedback-oriented approach to improving internal processes and customer outcomes.
Pay
105k-$120k base (base salary); $45k-50k variable; $150k – $170k (total pay, OTE)
Tools
Salesforce, Slack, Hex, Gong, Apollo
Model-written summary · the original posting is authoritative