FieldGuide
Senior Customer Success Engineer, Audit
$170K–$190K
San Francisco, CA or Remote (USA) · Remote · Senior · Full-time · Posted Oct 23, 2026
- Experience
- 4+ years in public accounting, audit, assurance, or advisory, or in audit methodology, audit innovation, or audit transformation roles.
About the job
Own customer adoption and outcomes for Fieldguide’s audit customers by configuring audit workflows, advising practitioners, and helping teams modernize audit delivery.
What you'll do
- Drive platform adoption by configuring workflows, templates, and engagement structures, and improving audit efficiency, consistency, and quality.
- Lead customer training and change management; identify usage gaps and recommend improvements.
- Collaborate with internal teams on product feedback and support customer retention and expansion through measurable value.
What they ask for
- 4+ years in public accounting, audit, assurance, or advisory, or in audit methodology, innovation, or transformation.
- Deep understanding of the audit lifecycle, including planning, evidence collection, review, and engagement management.
- Experience supporting complex, multi-team audit environments and methodology rollouts.
- Comfort working hands-on in software platforms, configuring workflows and troubleshooting usage challenges.
Nice to have
- Interest in data models, permissions, configurations, and AI-powered workflows; LLM or prompt creation experience is a plus.
Pay
$170K – $190K (base salary; currency not stated)
Tools
Fieldguide, LLMs
AI focus
Interest in AI-powered workflows; LLM or prompt creation experience is a plus.
Model-written summary · the original posting is authoritative