Figma
Researcher, Figma Agentic Experiences
$169K–$250K
San Francisco, CA • New York, NY • United States +2 · Full-time · Posted Sep 17, 2025
- Location
- San Francisco, CA • New York, NY • United States
Canada
US - Experience
- 7+ years in UX research or user insights at a high growth B2B SaaS company; preferred: 2+ years in product design, user-centric product management, product development, and/or front end engineering.
About the job
Conduct strategic user research to shape Figma’s AI-powered agentic experiences and influence product direction and business strategy.
What you'll do
- Plan and lead end-to-end research, translating complex challenges into actionable recommendations.
- Partner with product, design, engineering, and business leaders to identify opportunities and influence strategy, success measures, and roadmaps.
- Communicate research insights through storytelling, advocate for research, and mentor others.
What they ask for
- 7+ years of UX research or user insights experience at a high growth B2B SaaS company.
- Direct experience researching AI-powered products, including nondeterministic experiences and user trust.
- Independently owned significant research programs, from framing questions and choosing methods to following through on recommendations.
- Expertise in qualitative and quantitative research methodologies.
Nice to have
- Experience researching design tooling, developer tools, creative software, or products used to build things.
- 2+ years in product design, user-centric product management, product development, and/or front end engineering.
Pay
$169,000 — $250,000 USD (base salary)
AI focus
Research AI-powered agentic experiences, including how users judge nondeterministic outputs and develop trust, verification, and control; may partner with model or evaluation teams.
Model-written summary · the original posting is authoritative