Fin
Operations Lead
New York, NY · Full-time · Posted Oct 14, 2026
About the job
Own cross-functional operational projects at a payments infrastructure company, turning ambiguous problems into processes, tools, and launches that scale.
What you'll do
- Lead high-priority projects across product, operations, customers, and partners, from problem definition through execution.
- Build operating processes, use data to identify bottlenecks, and create lightweight tools or automations to improve workflows.
- Translate customer and operational needs into requirements and work with engineering to deliver tools and product improvements.
What they ask for
- Demonstrated ability to own cross-functional projects and coordinate stakeholders through delivery.
- Comfort working with ambiguity, organizing multiple moving pieces, and turning problems into concrete plans.
- Analytical approach and comfort using data to make decisions.
- Technical fluency to work with engineers and understand technical products.
Nice to have
- SQL, APIs, automation tools, or experience building lightweight internal tools.
- Experience in an early-stage startup, product or operations, consulting, banking, or another cross-functional environment.
Tools
SQL, APIs
Model-written summary · the original posting is authoritative