Firstsource
Customer Service Representative
Mayaguez, Puer · Full-time · Posted Oct 18, 2026
- Experience
- 1 Year Call Center Exp; Six months healthcare claims experience.
- Education
- High School diploma or GED
About the job
Handles customer service and healthcare claims tasks, including directed outbound calls, transaction documentation, and compliance with regulatory and information security requirements.
What you'll do
- Conduct outbound calls and/or campaigns when directed and document customer transactions in the host system.
- Adhere to scheduled shifts and regulatory guidelines.
- Safeguard PHI in accordance with Information Security Policies and Procedures.
What they ask for
- High School diploma or GED
- 1 Year Call Center Exp
- Six months healthcare claims experience.
- Ability to read and interpret business correspondence, procedure manuals, and plan documents; basic math and intermediate typing skills
Pay
$12.75 per hour (base salary)
Model-written summary · the original posting is authoritative