Firstsource
Customer Service Representative
United States · Full-time · Posted Oct 28, 2026
- Experience
- Minimum of 1 year in data processing or customer service; proven experience in data preprocessing and document management is also required.
- Education
- High school diploma or equivalent; associate degree or higher preferred.
About the job
Processes electronic documents and related data while providing customer support for document-processing inquiries and issues.
What you'll do
- Analyze, preprocess, validate, verify, and maintain accurate electronic documents and records.
- Provide customer support by addressing inquiries and resolving document-processing issues.
- Collaborate with the team to improve efficiency and follow company procedures, including data-protection requirements.
What they ask for
- Proven experience in data preprocessing and document management.
- Strong attention to detail and accuracy in handling data.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote environment.
Nice to have
- Experience in support roles or familiarity with electronic document management systems.
- Basic knowledge of data analysis techniques.
Tools
document processing software and tools, electronic document management systems, Microsoft Office Suite
Model-written summary · the original posting is authoritative