Firstsource
Customer Service Representative
United States · Full-time · Posted Oct 21, 2026
- Experience
- 1 Year Call Center Exp; Six months’ healthcare experience.
- Education
- High School diploma or GED
About the job
Handles customer calls and campaigns, documents transactions, and follows regulatory and information-security requirements in a nearshore call center role.
What you'll do
- Conduct inbound and outbound calls and/or campaigns when directed.
- Thoroughly document customer transactions in the host system.
- Follow scheduled shifts, regulatory guidelines, and policies for safeguarding PHI.
What they ask for
- High School diploma or GED
- 1 Year Call Center Exp
- Six months’ healthcare experience.
- Ability to read and interpret business correspondence, procedure manuals, and plan documents; basic mathematical skills; intermediate typing skills.
Model-written summary · the original posting is authoritative