Firstsource
Customer Service Representative
Dallas, Texa · Full-time · Posted Oct 18, 2026
- Experience
- 1 Year Call Center Exp; Six months healthcare claims experience.
- Education
- High School diploma or GED
About the job
Handles customer service calls and campaigns, documents transactions, follows regulatory and security requirements, and processes healthcare-related information.
What you'll do
- Conduct outbound calls and campaigns when directed, and document customer transactions in the host system.
- Adhere to scheduled shifts and comply with regulatory guidelines and safety procedures.
- Protect PHI in accordance with information security policies and procedures.
What they ask for
- High School diploma or GED
- 1 Year Call Center Exp
- Six months healthcare claims experience
- Ability to read and interpret business correspondence, procedure manuals, and plan documents
Pay
$14.00 per hour (base salary); $15.50 per hour (base salary)
Model-written summary · the original posting is authoritative