Firstsource
Customer Service Representative
United States · Full-time · Posted Oct 20, 2026
- Experience
- 1 Year Call Center Exp; six months’ healthcare experience.
- Education
- High School diploma or GED
About the job
Handles customer service calls and campaigns, documents transactions, and follows regulatory and information-security requirements.
What you'll do
- Conduct inbound and outbound calls and/or campaigns when directed.
- Document customer transactions in the host system and adhere to scheduled shifts for phone coverage.
- Comply with regulatory guidelines and safeguard PHI according to Information Security Policies and Procedures.
What they ask for
- High School diploma or GED
- 1 Year Call Center Exp
- Six months’ healthcare experience.
- Ability to interpret business correspondence, procedure manuals, and plan documents; basic mathematical and intermediate typing skills.
Model-written summary · the original posting is authoritative