Firstsource
Patient Financial Advocate
Council Bluffs, Iowa · Full-time · Posted Oct 15, 2026
- Experience
- 1–3 years’ experience is preferred, not required.
- Education
- High school diploma or equivalent required.
About the job
Screens hospital and emergency-room patients for eligibility for state, county, and federal assistance programs, helps them begin applications, and documents and communicates their progress.
What you'll do
- Identify and screen self-pay patients for assistance-program eligibility, in person or by telephone.
- Help patients with enrollment applications and connect them with follow-up support.
- Record screening and account information in hospital systems and tracking tools; keep hospital contacts and management informed.
What they ask for
- High school diploma or equivalent.
- Basic computer skills.
Nice to have
- 1–3 years’ experience in medical coding, medical billing, eligibility (hospital or government), or other pertinent medical experience.
- Previous customer service experience.
Pay
Up to $21 hourly (USD), pay range; base salary status not stated.
Model-written summary · the original posting is authoritative