Firstsource
Patient Financial Advocate
United States · Full-time · Posted Oct 27, 2026
- Experience
- Minimum of 1–2 years in patient advocacy, financial counseling, or a related area.
- Education
- Bachelor’s degree in healthcare administration, social work, finance, or a related field preferred.
About the job
Guides patients through Medicaid enrollment and assesses their eligibility for Medicaid and other financial assistance programs.
What you'll do
- Explain Medicaid eligibility, enrollment, patient rights, and responsibilities; provide one-on-one support.
- Assess patients’ financial situations and connect them with healthcare providers, community organizations, and resources.
- Maintain accurate records and stay current on Medicaid policy changes.
What they ask for
- Strong knowledge of Medicaid enrollment processes and eligibility criteria.
- Excellent communication and interpersonal skills, including empathy.
- Proficiency with computer systems and software for record-keeping and data management.
- Strong analytical skills and ability to work independently and as part of a team.
Nice to have
- Experience in healthcare or financial advocacy; familiarity with assistance programs beyond Medicaid.
- Knowledge of healthcare regulations and compliance; additional languages.
Model-written summary · the original posting is authoritative